Service level agreement
Find out what’s included.
Our SLAin brief
Customized support.
Whether you need Basic or Priority support, we have a level to fit your needs. Each level offers specific benefits such as response times, backup services and server management.
High uptime and quick response.
We do everything we can to keep your website online at all times. We respond quickly if an outage does occur. Regardless of your support level.
Top-level safety.
Thanks to our collaboration with ISO-certified suppliers, you are assured of the highest standards in quality and safety.
Flexible email support.
Depending on your support level, we offer support for different numbers of email addresses with customizable storage capacities.
Backups and strong security.
Your data is safe with us. We provide regular backups and take proactive measures to secure your website.
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010 307 41 33
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